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Compliance and Privacy


BID Plymouth

275 Sandwich Street
Plymouth, MA 02360
508-746-2000

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Office of Compliance and Business Conduct

The Office of Compliance and Business Conduct exists to ensure that Beth Israel Deaconess Hospital Plymouth and Beth Israel Deaconess HealthCare remain in compliance with:

  • Federal and State laws, statutes, rules and regulations
  • Insurance company rules and regulations and
  • Organizational policies and procedures

Anyone who has a concern regarding actual or suspected wrongdoing is encouraged to report it immediately. Knowing of a violation and failing to report it may result in an individual being held party to a claim.

Examples of violations include:

  • Fraud
  • Waste
  • Abuse
  • Filing of false claims
  • Unethical behavior
  • Privacy or data breach

Fraud is an intentional deception or misrepresentation which results in an inappropriate gain.

Examples of fraud include:

  • Billing for services knowingly not provided
  • Altering medical or research records to falsely obtain coverage, payment, or outcomes
  • Falsifying documents
  • Withholding information about additional health care coverage
  • Identity theft
  • Patient recruiting

Waste is overuse and careless spending of funds or resources.

Examples of waste include:

  • Duplicate testing
  • Performing unnecessary diagnostic procedures
  • Failing to properly prepare the patient
  • Prescribing medication or therapy for longer periods of time than is necessary
  • Overstocking of medical supplies resulting in spoilage

Abuse is unsound medical or business practices that create unnecessary health care costs.

Examples of abuse include:

  • Excessively or incorrectly charging for services
  • Providing unnecessary health care services
  • Discrimination
  • Failing to be properly informed
  • Ignoring warning signs that indicate a problem is or may be present

Our hospital is dedicated to preventing false claims and statements and we honor whistleblower protections. We also recognize the role of both federal and state laws in preventing and detecting fraud, waste, and abuse. Everyone is encouraged to Speak Up Safely! All BID Plymouth staff are encouraged to visit the Speak Up Safely tab on the BID Plymouth iPortal to learn more. You will find additional resources for reporting, such as the Meditech Event Reporting System. If you reach any of the resources listed, we will make sure the right person responds.

**No One Will Face Retaliation for Reporting an Issue.**

Si usted habla español, favor de llamar: 800-297-8592.

Whistleblower Resources

  • Call a Supervisor or Manager
  • Call the Office of Compliance and Business Conduct
  • Email the Compliance Office or the Privacy Office
  • Contact the BID Plymouth Hotline
  • Write to the Chief Compliance and Privacy Officer
    • Chief Compliance & Privacy Officer
      Beth Israel Deaconess Hospital Plymouth
      275 Sandwich Street
      Plymouth, MA 02360

  • Contact the Department of Health and Human Services (HHS) Office of Inspector General's (OIG) Hotline
    • 800-HHS-TIPS
  • Click on the Speak Up Safely tab in BID Plymouth's iPortal