National Recognition for Patient Safety and Quality
Patient safety and quality of care are Beth Israel Deaconess Hospital-Plymouth’s (BID-Plymouth) main priorities for the more than 250,000 patients we treat every year. During the last several years, the hospital has steadily seen its patient quality scores increase as we’ve invested more resources into ensuring the best in patient care.
Recently, BID-Plymouth received national recognition from the Leapfrog Group and the Centers for Medicare and Medicaid Services for our efforts. The Leapfrog Group recognized BID-Plymouth as a Top Hospital—the only hospital in Massachusetts to receive Leapfrog Top Hospital the last two years—and gave us an A-rating for patient safety and quality for the third year in a row. Top Hospital designation is one of the most prestigious distinctions a hospital can receive in the United States. The recognition showcases BID-Plymouth’s commitment to patient safety and quality.
"Being recognized as a Top Hospital the last two years and receiving a A-rating for the third year speaks to the hard work and dedication of our employees, nurses, and physicians to provide patients with the highest level of quality, safety, and outcomes,” says Kevin Coughlin, president & CEO.
Thousands of hospitals in the United States were surveyed by the Leapfrog Group and only 109 received Top Hospital designation. In Massachusetts, BID-Plymouth is one of only 10 hospitals to receive the designation.
In addition to our Top Hospital honors, BID-Plymouth also received a four-star quality rating by the Centers for Medicare & Medicaid Services. These ratings are based on the most recent CMS Hospital Compare survey that’s based on a hospital’s overall quality. The overall rating shows how well each hospital performed, on average, compared to other hospitals in the United States. BID-Plymouth is the only hospital on the South Shore to receive a four-star rating.
“Our nurses, clinicians and care providers in all areas of the hospital provide exceptional patient care every day and we are honored to receive both the Top Hospital and CMS designations,” says Donna Doherty, RN, BSN, MM, Vice President of Patient Care Services and Chief Nursing Officer. “For our patients, this means that they can be assured that their care is in great hands.”
The selection of Top Hospitals is based on the results of the 2017 Leapfrog Hospital Survey. Performance across many areas of hospital care is considered in establishing the qualifications for the award, including infection rates, maternity care, and a hospital’s ability to prevent medication errors. The rigorous standards are defined in each year’s Top Hospital Methodology.
The overall CMS rating summarizes up to 57 quality measures on Hospital Compare reflecting common conditions that hospitals treat, such as heart attacks or pneumonia. Hospitals may perform more complex services or procedures not reflected in the measures on Hospital Compare.