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Beth Israsel Deaconess Hospital - Plymouth


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BID–Plymouth Receives 5-Star Quality Rating

Beth Israel Deaconess Hospital – Plymouth (BID – Plymouth) has received a 5-star rating from the Centers for Medicare and Medicaid (CMS) in its annual quality and safety assessment of more than 4,500 hospitals across the country. These ratings are based on several consumer engagement and care quality criteria, including the effectiveness of a plan’s chronic disease management services, the quality of customer service, and how well a health plan handles customer appeals. The overall rating shows how well each hospital performed, on average, compared to other hospitals in the United States.

“This achievement reflects our high standards for patient care and our continued commitment to providing outstanding care,” says BID – Plymouth President Kevin Coughlin. “Every staff member, regardless of their position, believes in advocating for the patient, looking for process improvement opportunities, and providing the best possible patient care.”

BID – Plymouth was ranked above average in mortality and safety of care. The CMS rating system is publically reported and helps guide patients as they select where to receive their health care. CMS calculates the rating by including information on mortality, safety of care, readmissions, patient satisfaction, quality measures, claims data and timeliness of care. Those numbers are then calculated in order to assign the star rating. The most common overall hospital ratings are 3-4 stars.

“We are delighted that CMS has affirmed our efforts by giving us a 5-star rating,” said BID – Plymouth Senior Director of Quality and Patient Safety Judy Van Tilburg, RN. “Our staff, and the patients they care for, can take pride in knowing that BID – Plymouth is a leader in providing compassionate, effective care.”

The overall rating summarizes up to 51 quality measures on Hospital Compare reflecting common conditions that hospitals treat, such as heart attacks or pneumonia. Hospitals may perform more complex services or procedures not reflected in the measures on Hospital Compare. The overall rating shows how well each hospital performed, on average, compared to other hospitals in the United States.


275 Sandwich Street
Plymouth, MA 02360
(508) 746-2000

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