Beth Israsel Deaconess Hospital - Plymouth


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Donor Stories

When you give, you join with others who believe that the special, compassionate and skilled care provided by Beth Israel Deaconess - Plymouth should be supported by, and enhanced for the benefit of residents and families across the communities we serve Our donors truly make the difference for patients treated at Beth Israel Deaconess - Plymouth. We hold our donors in the highest regard and strive to nurture our relationship with every individual and corporate donor. Each donor holds a special place in our hearts; these are some of their stories.

Impressed by the excellent level of care…

Dear Mr. Holden,

During my six day stay at Jordan Hospital this summer, I had a very thorough look at the inside of our Hospital and was overwhelmingly impressed by the excellent level of clinical care, and the genuine compassion and caring I experienced. I often joke that I met someone from every department except pediatrics and oncology: emergency room, imaging, IV unit and blood draw teams, hospitalists, rounds and rounds of night nurses and day nurses, a middle-of-the-night specialist I can’t remember, surgical teams, anesthesia, recovery, cleaning staff, volunteers, dietary services, etc. I have so many stories I could share.

There was one particular late night when I started experiencing the worst pain of my life, coupled with vomiting and dry heaving. This went on for hours despite the medications and treatments I was receiving. I was exhausted and could no longer cope. I thought I might be dying and was mentally in the deepest, darkest place. There was a quiet moment I will never forget as long as I live.

In between bouts of heaving, and while waiting for my husband to arrive, my nurse, Tom, sat next to me, held my hand, and quietly said, “Michelle I won’t leave your side,” and he never did. That was precisely what my spirit needed – a calm, steady, caring presence. It was such a gift to know I was not alone...Tom went above and beyond, and cared for my whole person. I was so grateful.

Throughout my stay on that floor, my hospitalist physician addressed all my concerns, meeting my medical needs quickly without the usual hours of waiting for orders to be issued and received. And he listened – again, a rare quality which I experienced consistently during my six days at Jordan. My surgical team was brilliant and, again, truly listened to me. Everyone without exception collaborated, dotted the i’s, crossed the t’s, double and triple-checked the facts, all the time being so kind and reassuring.

But the story does not end here. While slowly waking from surgery, I could hear the nurses talking quietly while they reviewed my vital signs and I heard one say, “She’s had such a rough time this week and is resting so comfortably, let’s leave her alone for a while.” Remarkable and compassionate! I’ve never heard of recovery staff allowing a patient to continue resting – usually your eyes flutter and the next thing you know, you are in your car!

I am a firm believer in the “trickle down” theory of management and can only assume that such great patient care trickles down from above, where decisions are made and compassion is not only expected, but modeled and practiced. I cannot speak highly enough of my time at Jordan, and I am so very appreciative.

~ Michelle Conway of Duxbury, August 2013

Benefitting from the model of critical care...

Dr. Emil Reinhalter is going on 25 years as an emergency medicine physician at BID-Plymouth, formerly Jordan Hospital. But until last year, he was always the caregiver, never the patient. Then in March 2011, Dr. Reinhalter became quite sick at work. His friends and colleagues in the ER and later in the Critical Care Center suddenly became his doctors and nurses, as he was diagnosed with Type I diabetes. His blood sugar was life-threateningly high. Precise dosing was critical to saving his life.

“I knew that people sometimes die when their blood sugar climbs as high as mine did,” Dr. Reinhalter recalls. “It took a while to stabilize. Too much fluid too fast could cause brain swelling and coma. Too much insulin, the blood sugar drops too low, causing coma or even seizures. Bu I was being treated by colleagues I would trust with my life. And there I was, actually trusting them with my life. Trust is everything.”

Like other patients in the CCC, Dr. Reinhalter benefited from BID-Plymouth’s Intensivist model of critical care medicine. Now in its third year, this increasingly important medical specialty has been shown tosigmificantly improve patient survival rates. We have recruited an outstanding team of Board-certified Intensivist doctors, nurses and physician assistants, and together with the support of our community, we are providing them with the resources they need to put their skills to best practice. Your support will help us continue to implement advances in the care model, equipment and technologies that have emerged to improve the patient’s experience, enhance medical outcomes and reduce costs.

Through so many years…

When my husband and I settled in Duxbury in 1952, one small brick building was the whole hospital! We were glad that such a good hospital was nearby. As Jordan grew, my husband was admitted many times for various reasons, as well as our children.

My three grandchildren and two great-grandchildren were born at Jordan. I myself have had many diagnostic tests and procedures there, and I took part in cardiac therapy as well as the cardiac maintenance program. We were always impressed not only with the building programs but with the good care we received through so many years.

Your staff could not have been more professional or caring during the last stages of my husband’s life and I also deeply appreciated Dr. Eric Johnson’s care and concern during his last days, as well as the excellent care I have received as his patient. Keep up the good work!

~ Marion Paulson

Above and beyond...

Dear Mr. Holden,

I recently completed a stay at Beth Israel Deaconess - Plymouth and am writing to you because so often extraordinary people and their service never get the recognition that they deserve.

Recently I was taken by ambulance to a Boston hospital near my workplace and was sent home after several hours. Early the next morning, my husband felt that my condition was not improving and brought me to Beth Israel Deaconess - Plymouth. It was the quick thinking and diagnosis of your emergency department doctors that saved my life, specifically Dr. Mark DeMatteo who was able to calm my husband and reassure him that he would take care of me. I was placed in the Critical Care Center and stayed at Jordan for nine days. I was also very impressed and greatly appreciated the care and information provided by Dr. Stephanie Marglin. Everyone, both doctors and nurses, kept my family up to date on my progress and care.

I had visited Jordan’s emergency department over the years but had never been a patient. The level of service far exceeded my expectations and as I think to compare this service to other experiences, the Four Seasons Hotel chain comes to mind. Everyone went above and beyond to ensure that I had everything that I needed, and that I was well informed on the progress of my care.

I hope that you know that you have an exceptional group of people working at Beth Israel Deaconess - Plymouth. It was most refreshing to see a workplace with such great camaraderie and teamwork. This hospital has set a standard for me that I will be looking for if I ever need similar care. Although I do not have the names of everyone involved in my care, I hope you find some way to recognize such a wonderful group of people for the outstanding work they do, that touches the lives of so many.


~ Valerie Bennett-Williams, Plymouth Resident

Surgeon donates outdoor sculpture...

A dedication ceremony to celebrate the donation of an outdoor sculpture to Beth Israel Deaconess - Plymouth by long-time surgeon and Plymouth resident, Dr. Dominic Zazzarino, and his wife Cheryl, took place Thursday, May 15, at the hospital’s main entrance. Following a brief speaking program, a reception with light refreshments and a display of the artist’s other works was available in the PIDC Pavilion.

The Circle of Life, an abstract welded sculpture done in stainless steel, mounted on a marble and cement base, a work completed over a period of forty years (1965-2005). The sculpture has been donated to Beth Israel Deaconess - Plymouth in Plymouth, MA by the artist’s nephew and his wife, Dr. and Mrs. Dominic A. Zazzarino. The sculpture was installed by Mr. Matthew Squillante.

We are profoundly grateful to Dr. and Mrs. Zazzarino for their thoughtful, generous and very meaningful gift. It is an honor to have Mr. Pavone’s name and work of art associated with Beth Israel Deaconess - Plymouth, and have placed it proudly to enhance and complete our Circle of Care and Walkway of Friends. {link CoF and WoF to Brick Page}

About the Artist: Joseph E. Pavone Born to Italian immigrant parents Angeline and Generoso Pavone in Bristol, PA in 1928, Joseph Pavone is a multi-talented artist schooled in the techniques of the Old Masters, working in oils, watercolors, graphics, mural and china painting, and a sculptor of many public monuments. He is also reknown for his frescoes, printmaking, and his welded sculpture, working with many mediums including stainless steel, clay, and plaster.

As a member of the United States Army Signal Corps during the Korean War years, he was trained as an army photographer while stationed in Karlsruhe, Germany, and studied painting privately with noted German artist Helmut Weingarten. He is also an art restorer, a nationally recognized specialist in oils, having begun his restorative studies while in Germany. He is a Fellow of the American Institute of Conservators and the International Institute of Conservators.

Mr. Pavone’s urge to create is irrepressible. His figurative sculptures, in particular, capture the dynamic shape and movement of the human form, modify the way we experience a particular space, and artistically address all the senses. He tells us “I was interested in art ever since I was a baby; used to draw and sketch ever since I can remember.” He sketched primarily in pencil until his 18th birthday, when he received an oil painting set as a birthday present. Following the completion of his military service in 1952, Mr. Pavone received his Master’s degree from the Tyler School of Art at Temple University in Philadelphia, later joining the school as an art instructor, as well as serving as an art teacher for 27 years in Bristol Township Schools. In 1961, he purchased, remodeled and opened the Radcliffe Art Gallery in Bristol, where he worked with his wife and fellow artist/sculptress, Phyllis Bohme, over the years to organize many exhibitions featuring local, regional and nationally-known artists.

Mr. Pavone went on to found the Bristol Cultural and Historical Foundation in 1967, where he served for many years as its President, and which continues today with approximately 350 members. He has received the United States Congressional Special Recognition Award for Artistic Achievement, and the Veterans of Foreign Legions Commendation.

275 Sandwich Street
Plymouth, MA 02360
(508) 746-2000

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